Free Customization Service
We promise that every suit received by the customer has been checked multiple times. Make sure customers receive perfect products.
Our store launches a series of free customized services, dedicated to meeting the needs of every customer.
I took a chance here and regret the decision. I ordered the suit based on the measurements they provide. The result is still a minimum of one size too small. The cuts of the jacket are awkward with the chest and arms too small and the waist too large. The pants are too thin and bind at the thigh and crotch. By far my largest complaint is that I paid for expedited 3-5 day shipping. What a joke! Don’t do it. Once I placed my order I anticipated the processing period which processed within the advertised time frame per their website. I received notice the suit shipped on 9/19, but didn’t receive the suit until 10/03; 15 total days/11 business days. I’ve reached out to customer service on two separate occasions and both times they have been no help and would only address one of the handful of questions I emailed. I tried to initiate a return and then received no reply. Don’t make my mistake, go to your local tailor.
Dear customers. I have received your feedback on the product and I apologize for the inconvenience. If you are not satisfied with the product, we support returns. If the size is not accurate, it can also be customized. In the case of expedited shipping, our shipping policy is to process the order within 3~5 days, and the shipping time of the logistics company is 3~5 days, excluding the processing time of the order. Please understand. We will improve and work hard, if you have any questions, you can contact our customer service at any time.