Return & Exchange Policy
We offer a 30-day guarantee from the day your order arrives — whether you’d like to exchange, return, or request a refund. No stress, no hassle. We’re here to make it right.
🔄 Easy Exchanges
- Swap for a different size or style — just let us know what you’d prefer.
- Once we receive your return, your new item ships within 2 business days.
- Please note: Return shipping costs are not covered, but we’ll guide you every step of the way.
🛒 Hassle-Free Returns & Refunds
You can request a return if:
- The size doesn’t fit as expected
- The quality didn’t meet your standards
- The item differs from what you ordered or was described
How it works:
- Email us at menseventwear@outlook.com with your order number.
- Send your item back in its original packaging, unworn, with tags attached.
- After inspection, we’ll email you:
- Approved? Full refund processed within 7 working days.
- Not approved? We’ll explain why clearly and kindly.
⚠️ A Few Gentle Notes
- Customized or tailored suits are made uniquely for you and cannot be returned or exchanged. Since these pieces are crafted to your measurements, they can’t be resold — we appreciate your understanding.
- You’re responsible for return shipping costs, including any international duties or fees.
- If a return package is lost in transit, we’re unable to verify its contents. In such rare cases, we may offer a 20% goodwill credit (excluding shipping) as a gesture of our commitment to you.
- All returns must be in original condition — unworn, with tags and packaging intact.
📩 We’re Here for You
Whether you’re unsure about sizing, need help with an exchange, or have questions about a return — our team is ready to assist.
Email us anytime: menseventwear@outlook.com
We aim to reply within 24 hours with clear, friendly support.
